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Facility Info

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General Information

FAQ

I found an Item

Please give to any Guest Services Member, usher, ticket taker, security officer, or bring to the Guest Services Office located in the Main Lobby

I lost an Item

Please go to the Guest Services Office located in the Main Lobby

Found "lost" Child or Person at Risk

Please bring Lost Child or Person at Risk to nearest Guest Services Personnel or Guest Services Office in the Main Lobby. Do Not leave Child or Person at Risk alone, or look for their Guardian.

Lost Child or Person at Risk

Please go directly to the Guest Services Office in the Main Lobby. Do not look for Child or Person at Risk unless Guest Services has been informed.

Strollers are not allowed into the Main Arena during Rodeo Performances

Please check in Stroller/s at the Guest Services Office in the Main Lobby.

Where can I find something to Eat or Drink

- The world Famous Grand Nation Rodeo BBQ is located in the South Hall and serves you favorite Western BBQ every Friday and Saturday Night from 5:00 PM to & 7:00PM.
- Concession Stands are located around the concourse that serve both Beer, Food and Snacks
- The Roundup Room is located on the South Concourse and serves a wide variety of specialty food. It also has a full Bar serving your favorite drinks.
- The Hunt Club is an old western bar on North Concourse.

Where is First Aid or Medical

First Aid is located in the Guest Services Office in the Main Lobby

What Can I not Bring into the Cow Palace?

WEAPONS OF ANY KIND (INCLUDING SHARP OBJECTS), BAGS LARGER THAN 14"x14"x6", OUTSIDE FOOD OR BEVERAGES (INCLUDING LIQUIDS OF ANY KIND, HARD-SIDED CONTAINERS, BOTTLES, CANS, FLASKS, COOLERS AND THERMOSES, GLASS CONTAINERS) AEROSOL CANS ( INCLUDING SUN BLOCK), MARKERS, PAINT, ILLEGAL DRUGS, ANY SIZE POLE OR STICK (INCLUDING "SELFIE STICKS"),BATS OR CLUBS, TRIPODS FIREWORKS OR OTHER INCENDIARIES, DRONES, ARTIFICIAL NOISEMAKERS, PROJECTILES (INCLUDING INFLATABLE BALLS AND FRISBEES), STILL CAMERAS WITH DETACHABLE LENSES, VIDEO CAMERAS, LASER POINTERS, LARGE RADIOS, PORTABLE CHAIRS, SCOOTERS, BICYCLES, ROLLERSKATES AND SKATEBOARDS, NON-SERVICE ANIMALS, INAPPROPRIATE ATTIRE OR SIGNAGE, LARGE BANNERS OR FLAGS, BALLOONS AND INFLATABLES, MACE OR PEPPER SPRAY

ANY ITEM DEEMED BY MANAGEMENT TO BE DANGEROUS, INAPPROPRIATE OR DISRUPTIVE TO OTHER ATTENDEES ENJOYMENT OF THE EVENT

REFUSAL OF ANY GUEST TO COOPERATE WILL RESULT IN NON-ADMITTANCE INTO THE COW PALACE. MANAGEMENT IS NOT RESPONSIBLE FOR ITEMS LEFT BEHIND AT THE GATE OR ITEMS LOST, STOLEN OR DAMAGED.

Parking Lot Rules

The Cow Palace Parking Lots are Separated into individual lots. - All lots require a parking pass for the designated lot. Those not displaying the correct pass may be subject to citation and/or towing.
- There is NO Tailgating allowed within the Parking Lots of the Cow Palace.
- No Open Alcohol Containers allowed on Property

The Cow Palace, an agency of the State of CA, is not responsible for any loss or damage, regardless of the cause, to vehicles that park on the Cow Palace property. This Waiver of Liability includes but is not limited to loss or damage resulting from acts of God, criminal acts of theft or vandalism, and loss damage caused by any thrid parties. Lock vehicle and remove any valuables from view.

Accessible Information

Disibility Services

Hearing or Visually Impaired

If service for a hearing disability or visual impairment is required during an event, please contact the nearest Guest Service Representative. Guests needing materials, special accommodations or services should make such a request to the ADA Coordinator at least 7 business days before the event. The ADA Coordinator may be unable to accommodate such requests made less than 7 days in advance due to time and coordination constraints
ADA Coordinator: 415.404.4100 or email info@cowpalace.com

Disabled Seating

The Cow Palace has multiple Disabled Seating Sections available. For more information please contact the box office at 415.404.4111

Wheel Chairs

-The Cow Palace entrance and seating area are all accessible via wheelchair or other ADA Mobility devices.
- The Cow Palace does Not provide or rent mobility devices.

Parking

The Cow Palace has multiple ADA parking areas. ADA Parking is charged the same rate of the lot the parking area is in.
- All vehicles parked in ADA parking spaces must have current state issued Placard or Plate. Those in violation will be cited and may be towed at the owners expense
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